Online Reputation Management (ORM) is crucial for maintaining your brand’s image in the digital world. ORM involves monitoring and influencing how your brand is perceived online. By managing reviews, responding to customer feedback, and creating positive content, you can protect and enhance your reputation. Effective ORM helps build trust, attract new customers, and retain existing ones. Regularly track your online presence and address any negative feedback promptly to maintain a positive image.
By: Sophie Harper
Published: Jul-06-2024